Refund policy
We only accept returns for items that arrive damaged or faulty.
If your order arrives damaged, please contact us within 48 hours of delivery with:
- A photo of the damaged item
- Your order number
Once we've reviewed your claim, we'll offer either a replacement or a full refund to your original payment method, processed within 5–10 business days.
We do not accept returns or offer refunds for:
- Change of mind
- Items that have been opened or used
- Incorrect colour choices