Refund policy

We only accept returns for items that arrive damaged or faulty.

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • A photo of the damaged item
  • Your order number

Once we've reviewed your claim, we'll offer either a replacement or a full refund to your original payment method, processed within 5–10 business days.

We do not accept returns or offer refunds for:

  • Change of mind
  • Items that have been opened or used
  • Incorrect colour choices